Privacy Policy
Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. By using our services, you agree to the practices described below.
What Data We Collect
We collect certain personal information to provide you with the best possible experience, including but not limited to:
- Contact Information: such as your name, email address, phone number, and postal address when you contact us or subscribe to our services.
- Usage Data: details about your visits to our website including IP address, browser type, pages visited, and time spent on pages collected through cookies and similar technologies.
- Communications: content you provide when you write to us via email or through contact forms.
How We Use Data
The personal information we collect is used for the following purposes:
- To provide, maintain, and improve our website and services.
- To respond to your inquiries and provide customer support.
- To send you important updates, newsletters, or marketing materials (only if you have consented to receive such communications).
- To monitor usage patterns and analyze data to enhance user experience and website functionality.
- To comply with legal obligations and enforce our terms and policies.
Cookies
Our website uses cookies to improve user experience and collect usage information. Cookies are small data files stored on your device that help us recognize your browser and remember your preferences.
You can control or disable cookies through your browser settings; however, doing so may affect certain functionalities of the site.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Despite these measures, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
User Rights
Depending on your location, you may have rights regarding your personal data, including but not limited to:
- The right to access the personal data we hold about you.
- The right to request correction or updating of inaccurate or incomplete data.
- The right to request deletion of your personal data, subject to certain legal obligations.
- The right to object to or restrict our processing of your data.
- The right to data portability, allowing you to obtain a copy of your data in a structured format.
- The right to withdraw consent at any time where processing is based on your consent.
If you wish to exercise any of these rights, please contact us using the information below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Phone: +49 761 2010
- Address: Hebelstraße 15, 79104 Freiburg im Breisgau, Germany
- Social/X: https://x.com/stadt_freiburg
We reserve the right to update this Privacy Policy as needed. We recommend you review this page periodically for any changes.
